Terms & Conditions

Terms & Conditions

By accessing our website, you agree to these terms of use. If you do not agree to these terms you may not use this site.

1. Payment Options

You can use any of the following payment options for your order:

Credit Card: During the checkout process, you will be transferred to the secure Digital Payment Solutions (DPS) Payment Express gateway where you will be prompted to enter your credit card billing details. All customer's details are securely protected.

Direct Credit: Payment via direct credit (Telephone Banking, Internet Banking or Bank Deposit) into our bank account is always welcome. You will need to ensure that you use your full name as a deposit reference so we know who the payment is from and what it is for.

Cheques: We accept cheques, however special conditions may apply.

By using a credit card to purchase goods you warrant that:

you are the legally named person on the card and the details which you have provided on the order are correct and valid.you are in the possession of your card at the time of ordering and you have not misplaced the card, nor has the card been stolen or cancelled.you have sufficient funds on the card quoted in order to complete the purchase.the order you are placing is a bona-fide order which you have every intention of completing.

2. Pricing

All prices are in New Zealand dollars and include GST. We reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

3. Returns

A full refund or credit will be given for any goods returned to us in their original packaging, unused, and within 30 days of purchase. Shipping costs are not refundable.

We will replace faulty goods if they are returned to us within 30 days of the date of purchase.

After the expiry of 30 days, returns and refunds are subject to the manufacturers' warranty.

4. Stock Availability

If for any reason we cannot supply your chosen item immediately or if a product is sold out, we will contact you by phone or email to advise you of the next availability, or discuss an alternative product. If this is not satisfactory to you a full refund will be given.

5. Delivery

We only deliver within New Zealand.

We will process your order within 3 business days following payment in cleared funds. In New Zealand all deliveries are sent with NZ Post Couriers. A signature is required for all deliveries.

Please ensure a proper delivery address is given, as we are unable to send a delivery to a Post Office Box.

6. Risk

Property and risk in the goods passes to you upon delivery and payment of the goods to your delivery address. If you do not sign for delivery of the goods, the goods will be left at the delivery address and be deemed delivered at that time of day. You will be responsible to supply us with delivery instructions such as "Don't leave at front door" or "Signature required" etc. We instruct our courier drivers to drop off the goods at the delivery address if no instructions were given by the customer to do otherwise, the property and risk in the goods shall pass to you upon delivery to your delivery address.

7. Disclaimer and limitation on liability

While we endeavour to supply accurate information on this website, errors and omissions may occur. We do not provide any warranties of any kind either express or implied, subject to applicable law. We do not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this website. If, notwithstanding the foregoing, we shall be found to have any liability it is agreed that any liability will not exceed the price of the relevant goods purchased.

8. Force Majeure

We shall not be liable for any failure or delay in performing an obligation in these terms and conditions if it is due to a cause reasonably beyond our control. Without limiting this clause, such an event shall include the inability to supply the ordered goods due to unavailability.

9. Jurisdiction

These terms and conditions are governed by the laws of New Zealand.

10. Confidentiality

We will not disclose or sell your customer details to any third party..